Returns Policy

If you are not happy with your online purchase and wish to return it, you can do so in one of these ways:

1. Return the selected item to your nearest physical High Discount store, together with your invoice.
2. Send the selected item back to our online shop, together with your invoice, and your credit card will be refunded with the appropriate amount. Please note that in this eventuality, the cost of couriering the product back to our online shop is covered by the purchaser. The address details are as follows:

Cape Union Mart Distribution Centre

Unit 4A Phumelela Business Park

Montague Drive 

Montague Gardens

Damaged or incorrect orders

If you wish to return something that you purchased online because the item you received is either damaged, or not what you ordered, you can do so in one of two ways:

1. Return the selected item to your nearest physical High Discount store, together with your invoice.
2. Email [email protected] and request High Discount to collect the purchase in question. We will send RAM to collect the damaged/ incorrect product, at the company’s own cost, and resend you the faultless/correct product in return.

Further questions

If you have any further questions or queries regarding High Discount’s shipping or return's policy, please feel free to email [email protected]